United States support

Help

Weektable support

Get help with sign-in, weekly planning, recipes, account data, or the iPhone and Mac apps. Please never send a password, sign-in code, or full pantry history in a support email.

Contact
isakknox@gmail.com
Response target
Within seven calendar days
Web app
app.getweektable.com
Privacy
Read the policy
Need help now?

Email isakknox@gmail.com from the address on your Weektable account. Include what you expected, what happened, and the approximate time. For an Apple app, also include the Weektable version and build, device model, and iOS or macOS version.

Sign-in help

  • Use the same sign-in method you used to create your Weektable account, such as email, Google, or Sign in with Apple. Apple's private relay address may differ from your usual email.
  • If an email code expires, request a new code and use only the newest one.
  • Do not forward sign-in links or codes to Weektable support or anyone else.
  • If the app returns to sign-in unexpectedly, quit and reopen it once before contacting support.

iPhone beta

Use the official TestFlight invitation for your Weektable account and update through TestFlight. An invitation is not a public App Store release. If a build is unavailable or expired, contact support with the version and build shown in TestFlight.

Cooking feedback uses system haptics. If you do not feel it on a supported iPhone, check Settings → Sounds & Haptics → System Haptics. A simulator cannot demonstrate physical vibration, and an absence of vibration does not mean a cooking save failed.

Mac beta

Install only a version supplied through an official Weektable invitation or download page. Open the disk image, move Weektable to Applications when prompted, and launch it normally. Never bypass a macOS security warning to run a Weektable build.

If Weektable says the build was withdrawn, your account has not been removed from the beta. Quit the app, eject any mounted Weektable disk image, replace the copy in Applications with the current download, then confirm its version and build under About Weektable.

The current Mac beta includes weekly planning, Cookbook browsing and search, grocery and pantry updates, macro summaries, shared kitchens, and Social when those services are enabled.

Planning and recommendations

  • Weekly preferences shape suggestions across the week; you can fine-tune them for one meal without changing the rest of the week.
  • Changing a filter or pantry priority refreshes the three recipe suggestions for that meal.
  • Show 3 more displays the next three matches and avoids repeats while unused matches remain.
  • Dietary filters can reduce incompatible suggestions, but always verify ingredients and labels for allergies.

Recipe-photo scanning

Choose a clear recipe photo, review the Google Document AI disclosure, and select Send photo and scan only if you want to send it. Google reads a smaller copy in the United States; Weektable does not store the photo or raw scan text. Cancel before sending keeps your manual draft and sends no photo. Each scan asks again. Avoid including unrelated private information in the image.

Review and correct the editable result before saving. A scan is not a publication or a grant of rights to another person's recipe. If scanning is unavailable or you prefer not to send a photo, enter the recipe manually. See the Privacy Policy.

Account data and privacy

Open Account & privacy on the web, or the account icon in the Apple apps, to export your data or start account deletion. In the Apple apps, choose Prepare JSON export under Your data, then Share account export. Apple-linked deletion requires fresh Apple confirmation; the Mac app directs you to iPhone or support when that confirmation is needed. Removing an app does not delete the account or cloud data. Review the Weektable Privacy Policy for details.

Dietary and nutrition information is covered in more detail by the Consumer Health Data Privacy Policy. Recipe, activity, rating, and comment participation is governed by the Community Guidelines, and use of Weektable is governed by the Terms of Use.

Report a problem safely

Please include:

  • the steps that led to the problem and what you expected;
  • the approximate date and time, including your time zone;
  • browser and operating-system versions, or the iPhone/Mac app version and build;
  • a screenshot only when it does not expose private dietary, pantry, grocery, or account information.

Support will never ask for your password, one-time sign-in code, or any private key.

Uninstall the Mac app

Quit Weektable, move Weektable from Applications to the Trash, and empty the Trash when ready. This removes the local application but does not close your Weektable account. Use Account & privacy in the web app if you also want to export or delete account data.

Contact

Weektable support
Operated by Carl Isak Knox
United States
isakknox@gmail.com